Inspect the team before use
Active database publicationCustomer Success Operations
Evidence-led customer health, lifecycle, retention, handoff, and operating-plan analysis with explicit source and human-decision boundaries.
Opens the installed OpenCorvus desktop app. The client re-downloads and re-verifies this exact revision, then asks you for an install scope. No desktop app yet? Install OpenCorvus first
Bound execution graph
Workflow and handoffs
The graph shows who owns each step and which earlier result it depends on. It explains the team's collaboration contract; it is not live task progress and does not schedule Agents from the page.
5730e2874 nodes- 01customer-success-evidence-analystProduces the dated and segmented customer evidence ledger.
root - 02customer-success-lifecycle-analystProduces the lifecycle, ownership, handoff, and control map.
root - 03customer-success-operations-designerJoins both analyses into the single customer-success operating plan.
← customer-success-evidence-analyst + customer-success-lifecycle-analyst - 04customer-success-plan-reviewerIndependently reviews the joined operating plan and records required corrections.
← customer-success-operations-designer
Intended scope
Turn customer evidence and operating facts into an auditable customer-success plan.
- Product pillarswork
- Agent roster4 declared roles
- Declared workflows1 complete responsibility and dependency graphs
- Full capability projection1 Skills · 3 tools · 0 MCP refs
Roles and ownership
This roster comes from the exact package. Agent identity and base role participate in the real runtime; avatars, ratings, and personas do not influence selection.
- Customer Evidence Analyst
deep-researchBuilds a dated, segmented evidence ledger from customer, support, product, commercial, and relationship records. - Customer Lifecycle Analyst
delegated-workerMaps onboarding, adoption, support, renewal, escalation, and handoff definitions, owners, and control gaps. - Customer Success Operations Designer
delegated-workerJoins evidence and lifecycle analysis into one prioritized operating plan with owners, triggers, measures, and review points. - Customer Success Plan Reviewer
fact-checkIndependently checks evidence traceability, segment validity, ownership, measurement, handoff closure, and calibrated conclusions.
Workflow and handoffs
The graph shows who owns each step and which earlier result it depends on. It explains the team's collaboration contract; it is not live task progress and does not schedule Agents from the page.
customer-success-operating-plan
Customer Success Operating Plan
Run both bounded analyses concurrently, join their exact outputs into one operating plan, then independently review the joined result.
- 01customer-success-evidence-analystProduces the dated and segmented customer evidence ledger.depends_on: []
- 02customer-success-lifecycle-analystProduces the lifecycle, ownership, handoff, and control map.depends_on: []
- 03customer-success-operations-designerJoins both analyses into the single customer-success operating plan.depends_on: customer-success-evidence-analyst, customer-success-lifecycle-analyst
- 04customer-success-plan-reviewerIndependently reviews the joined operating plan and records required corrections.depends_on: customer-success-operations-designer
Capability scope
The full projection includes built-in, default, and package-owned references. The package-owned subset is disclosed separately and never presented as the complete permission surface.
- Full Skill projection1 unique references; 1 are the package-owned subset
- Full tool projection3 unique references; 0 are the package-owned subset
- Full MCP projection0 server/tool/prompt/resource references; 0 are the package-owned subset
- Configuration0 fields · 0 required
Version and provenance
During publication import, the website reconstructs the canonical file tree and complete display facts from the exact ZIP referenced by the signed catalog. The local Manager validates shape, identity, topology, and digest again during install.
- Identitybuiltin/customer-success
- Version2026.08.13.1
- Package SHA-2565730e28780c98f3577cd0cf9d8a46db1b77c42db9ca2a105303de0fb77774fad
This record belongs to the active database publication. The importer checked it field by field against the OpenCorvus-signed catalog, exact ZIP, and content digest. The signing private key never reaches the production server; third-party publisher identity and independent review services are not open yet.
Install boundary
The page can hand this exact revision to an installed OpenCorvus client, or stream its content-addressed ZIP. Neither path installs or activates a team from the web: the client re-downloads the archive, re-verifies its bytes, digest, and shape, and requires an explicit scope.
- 01Resolve the exact revision in the website database, verify ZIP bytes and SHA-256, then hand it to the client or start the download response
- 02Recompute the digest and strictly validate the selected package during client import
- 03Require the operator to choose project or user-global scope
- 04Import atomically through the Manager and return a mutation receipt
- 05Select the installed Squad separately before the active profile changes